One Plan

image of One Plan
image of One Plan

About – One Plan

Oneplan is your one package to health insurance.

With over 80% of South Africans unable to afford the high costs of health cover or medical aid, we have designed oneplan health insurance cover, with affordable premiums that enable you to cover the entire family.

Though our understanding of the health industry, we have done our research and wanted to create an insurance that was easily accessible, affordable and also easy to claim from.

Oneplan is totally uncomplicated.

It’s simple and effective and allows you to get communication and processes integrated through your mobile phone, to allow you to get covered while you on the move.

It’s no wonder we have over 40 000 clients using the Oneplan health insurance plan.

Simple, Affordable and Accessible

Health insurance doesn’t have to complicate your life; we have made it simple, affordable and accessible no matter where you are.

Contact Oneplan today and get your medical insurance quote for health care, pharmacy, and any specialised visits that you may need.

Services – One Plan

Health Insurance doesn’t have to cost you thousands each month. It also doesn’t have to be complicated or make you jump through hoops to get cash paid out.

When an emergency happens, why should you have the added stress of trying to find the finances to cover the hospital bills? Now you can have a safetynet to fall back on by simply contacting us for a medical aid quote.

Get your Membership Card 

With Oneplan, clients are given oneplan membership cards which can be loaded with the necessary funds, to pay for whatever medical treatment you are receiving.

With a quick process of an SMS prompt process, clients can access their funds for the invoice which needs to be paid, immediately to pay the practitioner, hospital or specialist.

Cover for the Whole Family

With each client, we provide tailored health cover with a limit which is in accordance to the premiums you are paying each month.

Now your entire family can get the benefits of health cover, to ensure you never have to suffer illness or emergency surgery again. Pre-authorisations are provided should you have pre warning on the procedure you are going to undergo.

Summary of Services

  • Health Insurance
  • Pet Insurance
  • Auto Warranty

Offering Top Class Health Insurance for Clients in South Africa

One Plan Health Insurance is simple to access through our streamlined and fast online insurance application processes. Clients can simply obtain an application form online, and submit to our consultants via email.

You can also discuss all your requirements with our team via telephone should you need more information around your health insurance plan.

In every process throughout our service to our clients, we enable a streamlined and innovative way to access a quality driven process. Which goes for the claiming process as well.

We provide a technology enhanced field through mobile platforms that allows our clients to get their claims in fast with speedy turnaround times in our payments to you.

Contacting us and Making a Claim

Clients can simply dial *120*17526# (*120*1PLAN#) on their cell phone and provide their policy number when required to. Another option is to contact us directly through our call centre at 010 001 0141.

This option can be used when you need to collect medication at your pharmacy. Provide your pharmacist with your ID and policy number and your pharmacist can process your claim directly in line with your credit allowance.

No More Paperwork and Stress

When you are at the doctor’s rooms or optometrist, you can access your claim by using the same unique SMS code, and select the type of claim you require and insert the amount.

This process alleviates the paperwork, and the amount you need, will be automatically loaded onto your onecard to pay for whatever you had done at the specialist’s rooms.

You can swipe your onecard and insert the pin provided to you via SMS. It’s that simple. Another method of claiming is to pay the account yourself, and claim back from us directly by emailing us at or by Fax: 086 716 7431.

Plan Ahead for Life's Big Moments

Clients can also plan in advance for birth or specialist procedures, by obtaining authorisation. Simply submit a letter from your doctor specifying you are pregnant, or undergoing a booked surgery and email it to us, or simply call us to be prepared for an upcoming payment that will require a claim from your health insurance plan. Always keep your oneplan card and pin numbers safe.

 Contact Details

Woodmead, 54 Maxwell Dr, Jukskei View, Woodmead, 2191, South Africa
Ph: 010 001 0141 / (010) 040 3187
Fx: 086 610 3918

 Postal Address

PO Box 652 075, Benmore, 2010, South Africa

 Opening Hours

  • Monday 08:30 – 17:00
  • Tuesday 08:30 – 17:00
  • Wednesday 08:30 – 17:00
  • Thursday 08:30 – 17:00
  • Friday 08:30 – 17:00
  • Saturday Closed –
  • Sunday Closed –