Rating based on 10 reviews

New National Assurance Company

  • Comprehensive Insurance
  • Competitive premiums
  • Quick Online Quotes

In-page navigation

New National Assurance Company homepage
Author New National Assurance Company. Screenshot of New National Assurance Company website.
[Accessed July 19, 2023]

About New National Assurance Company

New National Assurance Company (NNAC) is South Africa's largest short-term insurer.

With a rich history and a commitment to empowerment, they’ve emerged as a leading force in the insurance industry. At NNAC, they not only protect your assets but also strive to make a positive impact on communities.

An inspiring history: From empowerment to excellence

NNAC's roots can be traced back to 1930 when the New India Assurance Company established a branch in Natal, South Africa. With a forward-thinking vision, a group of black businessmen took over the ownership and running of the company during the apartheid era.

In 1971, it was incorporated as the New India Assurance Company of South Africa and later renamed as New National Assurance Company (NNAC). This change reflected the shifting political landscape and the economic opportunities for people from disadvantaged backgrounds.

Over the years, NNAC has evolved from a regional player to a national powerhouse, capable of underwriting significant risks. Their journey has been guided by their rich history, which continues to shape their values and approach to doing business.

As they approach their 50th anniversary in 2022, they see it as just the beginning of a promising future.

NACC’s promise: Building relationships based on respect and trust

They believe in working hand in hand with insurance intermediaries, brokers, and administrators who provide expert advice to policyholders. They want to offer you a promise of value that resonates.

Their partnership model is ingrained in their DNA, and they assure you of a relationship filled with mutual respect, trust, and accountability. Together, they’ll fulfil the joint mission of serving you with excellence.

NACC’s financial strength: Consistent excellence

For the 2021/2022 year, NNAC has maintained its 'A' rating for claims-paying ability, with a stable outlook, according to Global Credit Ratings (GCR). This marks the 11th consecutive year that they’ve attained this high rating.

GCR's comprehensive review of its performance metrics, liquidity, capitalisation, earnings and business profile affirms its commitment to financial stability.

Their high claims-paying ability and above-average protection factors give them an edge in protecting policyholders and reinforcing their position as the largest black-owned short-term insurer in South Africa.

Embracing empowerment: BEE credentials

At NNAC, empowerment is not just a statement; it’s a fundamental part of who they are. They’re committed to leaving a sustainable local development impact through their efforts. Their focus extends to supporting local black suppliers to the insurance industry through their procurement spend. They also invest in sustainable black insurance administrators, breaking barriers and fostering growth in the competitive South African insurance landscape.

Over 80% of their shareholding comes from previously disadvantaged communities, reflecting their dedication to true empowerment. Additionally, their staffing complement and senior management comprise over 90% and 83%, respectively, from previously disadvantaged communities. They’re proud to support transformative charities that uplift underprivileged parts of their communities.

Join them on the path to excellence and empowerment

At NNAC, they believe in the power of protection and empowerment. As South Africa's largest empowered short-term insurer, they’re driven by a vision to create lasting value for their policyholders and communities.

Let them be your trusted partner in safeguarding your future. Together, they can build a brighter and more secure tomorrow.

New National Assurance Company Services

Affinity underwriting managers: Tailored car insurance products to meet your needs

Affinity Underwriting Managers understand that every car owner has unique insurance requirements. That's why they offer a range of car insurance products designed to provide comprehensive coverage and peace of mind on the road. Their tailored insurance solutions cater to different needs and preferences, ensuring that you have the right protection for your vehicle.

Their car insurance products

Comprehensive car insurance: Total protection for your vehicle

Their comprehensive car insurance plan offers extensive coverage for a wide range of risks. With this product, you can enjoy peace of mind knowing that both you and your vehicle are fully protected.

Coverage typically includes:

  • Protection against damages caused by accidents, including collisions and other unforeseen incidents.
  • Coverage for theft of or damage caused to your vehicle by theft or vandalism.
  • Protection against damages caused by fire, ensuring your vehicle is covered in case of fire-related incidents.
  • Coverage for damages caused to a third party's vehicle or property in an accident where you are at fault.
  • Additional coverage for bodily injury or death resulting from a car accident.

Their comprehensive car insurance product is designed to provide you with maximum protection, ensuring that you can drive with confidence.

Third-party, fire, and theft insurance: Essential coverage at a lower cost

For those looking for a more affordable option, their third-party, fire, and theft insurance plan is an excellent choice. This product offers essential coverage while keeping costs more budget-friendly.

Key features include:

  • Third-party liability: Coverage for damages caused to a third party's vehicle or property in an accident where you are at fault.
  • Fire damage: Protection against damages caused by fire or explosion, safeguarding your vehicle from fire-related incidents.
  • Theft and attempted theft: Coverage for theft of or attempted theft of your vehicle.

With third-party, fire, and theft insurance, you can have peace of mind knowing that you’re protected against major risks at a more affordable premium.

Third-party liability insurance: Meeting legal requirements

Their third-party liability insurance product provides coverage to meet legal obligations. This product focuses primarily on protecting you against damages caused to a third party's vehicle or property in an accident where you are at fault.

Key features include:

Third-party liability: Coverage for damages caused to a third party's vehicle or property in an accident where you are at fault. While this product does not provide coverage for damages to your own vehicle, it ensures that you meet the necessary legal requirements.

Additional benefits and services: Going above and beyond

Affinity Underwriting Managers believe in providing exceptional value and service. In addition to their car insurance products, they offer a range of additional benefits and services.

Benefits offered by NNAC via Affinity

  • Roadside assistance: 24/7 emergency roadside assistance to provide support in case of breakdowns, flat tires, or other roadside emergencies.
  • Claims support: A dedicated claims team to guide you through the claims process and provide timely assistance.
  • Flexible payment options: Convenient payment options to suit your preferences, making it easier to manage your insurance premiums.
  • Customer support: Knowledgeable and friendly customer support to address any queries or concerns you may have.

New National Assurance Company – Car Insurance

  • Product Car Insurance
  • Comprehensive Cover
    Comprehensive coverage to cover damages due to theft, fire, or another type of covered event, as well as liability coverage to protect against damages caused by an at-fault accident.
  • Find the right insurance
    The customer service team is available to answer any questions you may have and help you find the right car insurance plan for your needs.

Benefits of New National Assurance Company

  • Comprehensive coverage to cover any damage to your car caused by an accident, theft, vandalism, or any other covered event.
  • Emergency roadside assistance, so you are covered if your car breaks down on the side of the road.
  • Personal injury protection, which pays for medical expenses resulting from an accident.

Safeguard your wheels: Applying for car insurance with New National Assurance Company and Affinity Insurance

Navigating car insurance: Unlocking the Best Affinity car insurance options for South African drivers

When it comes to car insurance in South Africa, finding the right coverage that suits your needs can be a daunting task. That's why New National Assurance Company (NNAC) and Affinity have joined forces to offer you the best all-inclusive car insurance solutions available. With their expertise and commitment to protecting you from financial ruin, you can drive with confidence, knowing that you have reliable coverage tailored to your profile and needs.

Section 1: Frequently asked questions - unveiling the essentials

Before delving into the application process, let's address some common questions surrounding car insurance:

  1. Is vehicle cover mandatory?: While car insurance is not compulsory in South Africa, it is strongly recommended for your financial security.
  2. Do I need comprehensive insurance?: While comprehensive insurance is not obligatory, it becomes a requirement if your vehicle is financed.
  3. What is an insurance excess?: An insurance excess is the amount you need to pay when making a claim. It can be a fixed amount or a percentage of the claim amount.

Different types of car insurance

There are three main types of car insurance: third-party cover, third-party fire and theft, and comprehensive cover. Each offers a different level of protection and suits varying needs.

Section 2: Applying for car insurance - simplifying the process

Now, let's explore the step-by-step procedure for applying for car insurance with NNAC and Affinity.

1. Assess your needs and compare

  • Evaluate your car insurance needs, considering factors such as the value of your vehicle and your desired level of coverage.
  • Compare the offerings of NNAC and Affinity Insurance to identify the best fit for your requirements.

2. Gather the necessary information

Prepare essential details for the application process, including personal information, vehicle details, and previous insurance history.

3. Request a quote

  • Visit the NNAC and Affinity Insurance websites to request an insurance quote.
  • Provide accurate information to receive a personalised quote based on your profile.

4. Review and customise your coverage

  • Receive the quote and review the coverage, premium, and terms and conditions.
  • Customise your coverage based on your preferences and budget.

5. Submit your application

  • Complete the online application form with the required information.
  • Ensure accuracy and read through the terms and conditions before submitting your application.

6. Make payment and confirm

  • Follow the instructions provided to make the premium payment for your car insurance policy.
  • Once the payment is received, you’ll receive confirmation of your coverage.

Section 3: Understanding car insurance basics - key factors to consider

To help you make informed decisions about your car insurance, let's explore some important aspects:

Comprehensive vs. Third-party, fire, and theft

Comprehensive cover provides the highest level of protection, including coverage for damages to your vehicle. Third-party, fire, and theft cover offers protection against third-party liability, theft, and fire damage.

Retail value vs. market value

The retail value reflects the amount your vehicle would sell for at a dealership, while the market value is the average of the retail and trade values.


Excess is the amount you need to contribute when making a claim. Consider your excess option based on your risk tolerance.

Factors affecting premiums

Various factors impact your insurance premiums, including the value of your vehicle, usage, gender, age, claims history, and security measures.

Section 4: Conclusion - taking the road to protection

By applying for car insurance with New National Assurance Company and Affinity, you're choosing comprehensive coverage from reputable insurers dedicated to your financial security. With a range of options and a simplified application process, you can enjoy the benefits of reliable car insurance with ease.

Remember, car insurance provides the vital protection you need on South African roads. Take the first step towards safeguarding your vehicle and peace of mind by applying for car insurance with NNAC and Affinity Insurance today.

man holding thumbs up

New National Assurance Company is a trusted & reliable provider of car insurance

In our review, we found New National Assurance Company to be a company licensed to provide car insurance products and services, and is regulated under the Financial Sector Conduct Authority.

✅ New National Assurance Company is a registered and licensed insurance provider in South Africa: FSP 2603

Customer Reviews & Testimonials

March 2023

The customer service has always been very helpful and quick to answer any questions or concerns I had. The rates are very competitive and they offer a variety of coverage options to fit my needs.

Wendy R
— Pretoria —

April 2023

I recently purchased car insurance from the New National Assurance Company and I am very pleased with the service I have received.

Trevor G
— Cape Town —

New National Assurance Company Contact

Contact Number


  • not available


Physical Address

  • Field House, 25 Field St, Durban Central Durban 4001 South Africa
  • Get Directions

Opening Hours

  • not available