Dial Direct

image of Dial Direct
image of Dial Direct

About – Dial Direct

Dial Direct provide South Africans with alternate and more affordable insurance cover options. We are about making life easier, and more affordable.

We understand the demanding needs and costs involved in today’s life. It’s not easy, but we still allow our clients the options of a full cover at premiums they can afford every time.

Affordable and Direct Insurance

We are able to provide our clients with direct insurance cover options, which are affordable, and easy to obtain through our innovative processes.

We are there for our clients constantly, to answer questions and assist you through every process of your application or claiming process.

We Strive to be Unique

Our aim is to be different, and to stand out in the industry. We do this by adding value to your service and products and are committed to our clients from beginning to end.

We make insurance easy! We provide all our services through an online platform allowing you to obtain a quick online insurance quote and advice when you need it.

Services – Dial Direct

Dial Direct insure everything! We make insurance simple! We make insurance affordable! We are all you need and more when it comes to insuring what is important you whether it's home contents or car insurance.

When you have a home loan, that is costing you an arm and a leg, the last thing you need is to lose your home and still be left with unpaid premiums.

Be Prepared for Anything with Dial Direct

Should something awful happen to you, we make sure you are covered, so that you can still keep your home, and not worry about the premiums.

The benefits we add to your mortgage cover, allow you to customise your solution according to your specific needs.

This will work around the value of your home, your age and lifestyle, your health and your belongings (within your home).

We don't Leave Anything Out

We take everything into account, ensuring we don’t miss anything of value to you. Dial Direct care about you and your family, let us cover you when you need it most.


Summary of Services

  • Car Insurance
  • Home Contents Insurance
  • Buildings Insurance
  • Life Insurance
  • Motorcycle Insurance
  • Caravan Insurance
  • Trailer Insurance
  • Golf Cart Insurance
  • Watercraft Insurance
  • Portable Possessions
  • Business Insurance


Dial Direct Provides an Easy Way to Protect your Home

Dial Direct makes insuring your mortgage easier than ever before especially if you have no life assurance or credit life cover in place. Because we know how expensive it is to afford to live and still pay a mortgage, we have the cover that protects you and your home for life.

How to make a Claim 

You can present a claim by calling our claims department or you can present your claim through our website, it’s so easy to communicate and get things done with Dial Direct.

In situations where you need to claim, and you worried about your cash back bonus, we will provide a fully detailed communication regarding when you are eligible for your cash back bonus, and when you would receive this bonus in the case of claiming and not claiming.

What will you Premiums Look Like?

At Dial direct, various things are considered when determining your premium amounts and premium payments. Our arrangements are payable month to month and you pay for cover a month ahead of time.

Your specific mortgage protection premiums will be calculated in line with the loan amount owing on your home, and worked out according to a number of factors.

What your age is, where you live and what you earn on a monthly basis. We will then come to a figure that is affordable, and covers the main risk areas that could occur, such as death, serious illness, retrenchment or disability.

What if you become Ill?

In the event that you are the policy holder, and you become seriously ill, and can no longer work or earn a salary to afford your premiums, we will take over your premiums for a certain amount of time till you are able to work again.

If you do not get better, and your illness becomes worse, or even terminal, we will settle your home mortgage, to allow for your family to still own the house and have a roof over their heads long term. In the event of disability and death, the same will apply.

What Happens if you Lose you Job?

Should you be retrenched, we will take over your premiums for a certain time period, until you are back in the working routine, and able to afford your repayments on your mortgage insurance.

Dial Direct are responsible and flexible with our insurance cover, making sure you and your family never get left with the stress of financial burdens during the underlying risk factors. We also offer home contents insurance and other forms of cover to protect you and your family financially. 

 Contact Details

1 Telesure Ln, Dainfern, Johannesburg 2191, South Africa
Ph: 086 100 7201
Em: [email protected]

 Opening Hours

  • Monday 08:00 – 20:00
  • Tuesday 08:00 – 20:00
  • Wednesday 08:00 – 20:00
  • Thursday 08:00 – 20:00
  • Friday 08:00 – 16:00
  • Saturday 08:00 – 13:00
  • Sunday Closed –