AIG

image of AIG
image of AIG

About – AIG

American International Group, Inc. (AIG) is by far one of the leading global insurance firms in the world, and luckily for those business clients in South Africa, they can assist with your business insurance needs.

Global Leverage and Strength

We use our global leverage and strength to provide a service to clients in this country, which takes a bigger picture of what clients need from a world renowned service provider.

Growing Since 1962

AIG established our services in South Africa in 1962, as an insurance company. Since then, we have claimed top place on the insurance ladder, with our unique service delivery, and cover options that meet every need and every industry.

Our business insurance experience goes way back, when risks were high, and technology was not heard of. Since then we have evolved to an extraordinary service provider.

We know how to create a business insurance cover, which will suit you and your business, covering the risks, and paying out fast when you need us to.

Services – AIG

When partnering with AIG Insurance, your business can only flourish and sour to great heights. We aim to provide business cover, which meets your business needs, covering risks, and providing streamlined processes from application to claiming.

Using the Latest Technology

We use the best technology and platforms to engage in speedy steps and avoid the wastage of time that is so precious to business owners.

We offer each new business client, a customised insurance plan depending on your business industry, the risk management profile outcome, and worth of your business assets.

Legal Assist, Roadside Assist and Emergency Car Hire

With the little added benefits and value adds such as Legal Assist, Roadside Assist and Emergency Car Hire, our business clients get everything they need under one umbrella cover.

We will create business cover that is in line with your business needs. Get covered, and don’t worry about days lost, or time wasted when something should happen that requires a business insurance cover.


Summary of Services

  • Travel Insurance
  • Family Protection Plan
  • Cancer Care Plan
  • Motor Accident Plus


AIG - Taking your Business Further Each Day

Business insurance from AIG will keep your business running smoothly, without disruption should anything happen. We have thousands of business clients, who rely on our business insurance cover and we offer quick online insurance quotes for all.

With over 50 years in the industry, we have gained through trials and errors, the best way to approach and implement a risk cover that keeps your business going on as normal, even during an insurance claiming process.

Because we are not confined to the South African market, our global presence has allowed us a broader perspective and leverage to offer our client in this country better and more lucrative insurance option.

Simple and Easy to Use Processes

Throughout our partnership with our clients, we create simple processes and easy to use platforms, to avoid any frustration and waste of time. 

We know you have a busy business to run, and don’t need to waste valuable time trying to get business and car insurance matters sorted out.

In order for us to provide the perfect process whilst submitting your claim we like to advise our clients to use their email as a source of communication.

Claims Paid out in 24 Hours

Claims sent o AIG for processing usually fall into process within 24 hours of receiving all your documentation.

Once we've received your claim we will notify you and keep you updated on the progress of the claim cycle. However this procedure can be delayed if important information is missing.

We get assistance from our global claims department who are extremely experienced with the South African market, and assist with the mitigation process.

Call us when you Need us

Our clients always have the option of calling us whenever they need to ask questions or query anything on their insurance policy.

All claims are followed through in the same way, through our online claiming portal, which drives efficiency and speeds up the entire process.

We provide clients with all the necessary claim documents online making life a lot easier for you.

Business for all Areas of your Business

Our business insurance covers all aspects of your business, including business vehicles, machinery, office equipment as well as third party and public liability options which can be discussed with you during your application stage.

 Contact Details

88 Stella St, Sandown, Sandton, Johannesburg, 2031, South Africa
Ph: 011 551 8500
Fx: 011 551 8894
Em: sacomplaints@aig.com

 Postal Address

PO Box 31983, Braamfontein, 2017, South Africa

 Opening Hours

  • Monday 08:00 – 18:00
  • Tuesday 08:00 – 18:00
  • Wednesday 08:00 – 18:00
  • Thursday 08:00 – 18:00
  • Friday 08:00 – 18:00
  • Saturday 08:00 – 13:00
  • Sunday Closed –