Dstv Funeral Cover

DSTV is a subsidiary of MultiChoice, one of South Africa’s most well-known and loved entertainment brands.

Their funeral insurance is provided by NMS Insurance Services (SA) Limited, a micro-insurer that is also a division of MultiChoice South Africa.

More about MultiChoice

MultiChoice is the country’s largest and most loved entertainment company with a goal to continue to enrich lives. They’re also a giant in the African entertainment industry and have a presence in more than 50 African countries. While they were only formed in 1995, their history includes the inception of M-Net which was launched in 1985 because they were the force behind the establishment of MultiChoice.

Since then, they’ve grown from strength to strength and have continued to innovate and introduce new and exciting products and services to their 14 million customers across the continent.

NMS’ code of ethics

In addition to complying with the law of the Republic, NMS strives to maintain a high level of integrity and ethical standards that ensure the company maintains a good reputation and continues to grow organically.

They not only strive to maintain business and financial integrity but also to ensure that fair employment practices are observed and maintained and that all directors and managers remain truthful, fair, and compliant in all their dealing on behalf of the NMS.

A simple, affordable Funeral plan

DStv offers you and your loved ones a simple, affordable funeral plan that can offer you peace of mind knowing that you and your family will be taken care of financially when tragedy strikes. They have a Core Family Policy and an Extended Family Policy that offers you flexible cover that suits your budget.

The DSTV funeral policy offers you and your family funeral cover of up to R20,000 starting at just R35 per month.

On the Core Family Policy, you can only add 5 family members onto the policy in addition to yourself as the policyholder, and should either you or any of your insured family members pass away, the payout will be made.

If you have more family members that you want insurance cover for you will have to take out the Extended Family Policy which will allow you to add up to 9 family members and this may not include more than two extended family members.

After purchasing your funeral cover, always ensure that you review your policy schedule as well as the terms and conditions so that you are familiar with the inclusions and exclusions that are relevant.

31 day grace period

If you miss a payment, you will have a 31-day grace period during which time you need to make the payment for your cover to remain active. After 15 days have passed from the date your premium was due, you will receive a notice of termination which will let you know you need to pay your premium within the next 15 days for cover to continue.

How a Funeral policy works

If you or an insured family member passes on, you will make an insurance claim on the DSTV funeral policy by contacting NMS and providing them with the required supporting documentation and a completed claims form. They will then make the payment to the nominated beneficiary of the cover amount.

Documents that are required will include a notice of death form, a death certificate, and a certified copy of their South African ID card or book. There may be additional documents required depending on the circumstances of the death.

This money can be used to help with funeral arrangements that are often incredibly expensive and not easy to deal with. This includes things such as funeral home services, caskets and coffins, transport, catering, venue hire, and flowers.